Hopeful Horizons'
Policies & Procedures

The Hopeful Horizons’ Board and executive leadership seek to operate in an atmosphere that is open and transparent with the goal of enhancing trust and understanding.  To achieve this end, the Board has elected to make the organization’s policy manual publicly accessible through posting on its website.

 

Hopeful Horizons’ develops and maintains policies and procedures to support achievement of the organization’s Mission, Vision and Values; to meet the changing needs of the organization; to achieve compliance with applicable laws, rules, and funding requirements; to assure responsiveness to customer/stakeholder needs, and to align services and administrative operations with best practices.  Therefore, policy and procedure development and review is an ongoing process of the Hopeful Horizons’ Board. 

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Hopeful Horizons is migrating to a new policy and procedure format and review process.  Policies will be posted to the website following Board approval.  If you are looking for and do not find a policy on the website, contact Hopeful Horizons at info@hopefulhorizons.org.

 

Policies

Governance and General Administration

• Assessment of Community Need

• Conflict of Interest

• Policy and Procedure Management

• Risk Management

• Strategic Planning

• Document Retention & Destruction

• Openness and Transparency

• Whistleblower Protection

• Diversity, Equity and Inclusion

• Board Member Orientation, Development and Review

• Board Composition and Member Recruitment

• Legal and Regulatory Compliance

• Delegation to the Chief Executive and Executive Limitations

• Monitoring Executive Performance

 

Service Delivery​

• Service Philosophy

• Limited English Proficiency

• Informed Consent for Treatment/Service

• Assessment

• Multidisciplinary Child Abuse Response Protocol

• Admission and Discharge Criteria

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Right Protection

• South Carolina Victims Constitutional Rights

• Client Rights and Responsibilities

• Confidentiality & Privacy

 

Finance and Fund Development

• Gift Acceptance

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Human Resource Management

• Compensation and Executive Compensation

• Employee Benefits

• Succession Planning

• Equal Employment Opportunity

• Progressive Discipline

• Attendance and Punctuality

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Technology and Facilities Management

• Agency Property

• Agency Vehicles

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Health and Safety Management

• Emergency Preparedness

• Commitment to Non-Violence

• Weapons-Free Facilities

• Tobacco-Free Facilities

• Drug- and Alcohol-Free Facilities

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Institutional Effectiveness

• Adoption and Use of Best/Evidence-Based Practices

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Procedures

• Strategic Plan Monitoring and Reporting

• Risk Assessment and Plan Procedure

• Limited English Proficiency Plan Implementation

• Release of Confidential or Protected Information